Reviews

4.88 1,222 reviews

My experience was personable, it was pretty easy-going, and very informative and prompt

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Charles Ray B.
Experience.com

Actually responding with answers to the appraisal refund that is owed to us. You have given no direction as to how we can get our $700 back.

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Abigail S.
Experience.com

Great communication, guided us through every step.

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Stephanie C.
Experience.com

Shawn was super helpful

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Caitlin Selvey S.
Experience.com

Everything was great! Patty was amazing

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Elyzabeth R.
Experience.com

Everyone on the team was involved. Response time was less than 24 hours. Communication was very effective and everything was broken down for no misunderstandings.

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Dorthea C. K.
Experience.com

Communication was Poor. When the transaction took a bad turn the communication improved... but not without words. Patty herself tried to save the day. Happy it is over.

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Ellyn M.
Experience.com

Great team to work with

Always recieved prompt response to my questions, if they didnt know the answer they would get right back to me. The process can be very frustrating with underwriters but patty and her team always kept positive and worked hard through each hurdle. I am so happy to finally be cleared to close.

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Timothy W.
Experience.com

Always recieved prompt response to my questions, if they didnt know the answer they would get right back to me. The process can be very frustrating with underwriters but patty and her team always kept positive and worked hard through each hurdle. I am so happy to finally be cleared to close.

Response from Patty Newby Zach Paul

Thank you Tim.. whoop, so happy for your family!!! Yes, the lending paperwork is very specific. :) Patty Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741 972-534-LOAN (5626) 972-534-5626 2591 Dallas Parkway, Ste 210 Frisco TX 75034, Branch NMLS# 2317772 #theLoanDesigner #BuyAHome #BuildAHome #Texas #Mortgage #HomeLoan #Dallas #homeLoan #mortgagecalculators #mortgage rates #jumboLoans #FHA #VALoan #conventional #downpayment #selfemployed #bridgeloan #loanOfficer #RateGuard #Design4Today #Home2Home

Tim W.
Google

Always recieved prompt response to my questions, if they didnt know the answer they would get right back to me. The process can be very frustrating with underwriters but patty and her team always kept positive and worked hard through each hurdle. I am so happy to finally be cleared to close.

T
Tim Wachter
Experience.com

Always recieved prompt response to my questions, if they didnt know the answer they would get right back to me. The process can be very frustrating with underwriters but patty and her team always kept positive and worked hard through each hurdle. I am so happy to finally be cleared to close.

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Timothy Dillon W.
Experience.com

The process was a smooth one. Patty was helpful.

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Ama S.
Experience.com

The team was always available for questions and addressed all our concerns. They were also able to match another lender's pricing which was a huge relief.

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Adrienne K.
Experience.com

Patty has been great to work with…

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Kenneth Dale D.
Experience.com

Zach was awesome. Always available when I needed him. The rest of the team did a great job. Thank you

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Regina B.
Experience.com

Patty kept us updated every step of the way and she certainly earned my trust. The team worked very quickly and got our loan approved in a very short window of time to meet our original closing date. Zack, my loan officer was always available when I had a question or needed help. I highly recommend Patty and her team.

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Mary G H.
Experience.com

They made the loan process quick and easy.

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Mahek R.
Experience.com

Quick action; availability for questions and timely responses; multiple options presented and explained

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Jamie Cook S.
Experience.com

3rd home we have purchased with them...thank you!

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Pedro S.
Experience.com

The communication was great, I had no surprises at closing. Y’all told me what to prepare for and how. That’s all I needed! Thanks so much!

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Norman Lonzell S.
Experience.com

Patty and her team are very communicative and prompt. They explain the whole process and options so well that even first time homebuyers understand. She keeps me the Realtor in the loop thru the entire process and is easily accessible to me and my clients when needed. She is my go to lender. Her ability for a quick close is a plus!

Response from Patty Newby Zach Paul

Thanks Rachel for trusting us with your clients. It's a real honor to work together. Proactive communication is always a must. Mortgages are easy when we plan, implement and deliver with a great financial plan. We are so happy for your clients. Whoop... Patty Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741 972-534-LOAN (5626) 972-534-5626 2591 Dallas Parkway, Ste 210 Frisco TX 75034, Branch NMLS# 2317772 #theLoanDesigner #BuyAHome #BuildAHome #Texas #Mortgage #HomeLoan #Dallas #homeLoan #mortgagecalculators #mortgage rates #jumboLoans #FHA #VALoan #conventional #downpayment #selfemployed #bridgeloan #loanOfficer #RateGuard #Design4Today #Home2Home

Rachel H.
Google

Patty and her team are very communicative and prompt. They explain the whole process and options so well that even first time homebuyers understand. She keeps me the Realtor in the loop thru the entire process and is easily accessible to me and my clients when needed. She is my go to lender. Her ability for a quick close is a plus!

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Rachel Hoffman
Experience.com

Patty and her team are very communicative and prompt. They explain the whole process and options so well that even first time homebuyers understand. She keeps me the Realtor in the loop thru the entire process and is easily accessible to me and my clients when needed. She is my go to lender. Her ability for a quick close is a plus!

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Rachel A H.
Experience.com

This team is amazing! Got a complicated one done in less than 2 weeks! Trust them with anything!

Response from Patty Newby Zach Paul

Thank you Rose for trusting us with your client. Yup, than 2 weeks. The client was helpful with the paperwork too. Together, we get it done! Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741 972-534-LOAN (5626) 972-534-5626 2591 Dallas Parkway, Ste 210 Frisco TX 75034, Branch NMLS# 2317772 #theLoanDesigner #BuyAHome #BuildAHome #Texas #Mortgage #HomeLoan #Dallas #homeLoan #mortgagecalculators #mortgage rates #jumboLoans #FHA #VALoan #conventional #downpayment #selfemployed #bridgeloan #loanOfficer #RateGuard #Design4Today #Home2Home

Rose G.
Google