Reviews

4.88 1,222 reviews

It is so comforting to have a resource like Patty. She's unbiased, and forth right in her advice. She's not the type of person that is trying to make a buck at any cost. She cares and she'll show you what you need to know to make a good decision. She and her team are timely, cooperative, and on top of their game. This is my third transaction with her and her team. They are awesome. Totally the reason I keep coming back. -

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Michael S.
Experience.com

Patty and her team are true miracle workers! From the moment I spoke to Patty all the way to the end of the process she held my hand and walked me through everything!! She has always been so patient with me and has always been so helpful! With COVID19 there have been so many challenges that everyone had to face along the way and they just pushed through and continued to make things happen! Patty and her team have blessed my family with a beautiful home and we are so incredibly thankful for everyone along the way! You guys are ROCKSTARS!!!

Response from Patty Newby Zach Paul

Eleni... so grateful for your trust.. Thank you for what your family does too, it touched my heart and just thrilled we could be a part of your new home... Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Eleni T.
Google

After a great experience with Patty and the Thrive team when buying a home, it was no question who to turn to when we refinanced. Very thankful for their diligence and kindness throughout these stressful, yet exciting times.

Response from Patty Newby Zach Paul

Arista... so happy we could help... Thanks for your trust... Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Arista T.
Google

Sure, Quit being condescending in your remarks and taking credit for something that you didn’t do, people can see through that and it turns off

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Donna B.
Experience.com

What a great experience. As a listing agent, its rare to really be in the loop with the lender. We truly appreciate all the updates Patty supplied us with. Best experience we've had with a lender from the listing side in my 8 years.

Response from Patty Newby Zach Paul

Jeff, thanks for the feedback, google just posted due to CV... Thanks for picking our buyer... yippee.. Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Alyssa W.
Google

What a great experience. As a listing agent, its rare to really be in the loop with the lender. We truly appreciate all the updates Patty supplied us with. Best experience we've had with a lender from the listing side in my 8 years.

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Jeff H.
Experience.com

My suggestion would be better communication throughout the process. Buying a house can be stressful and without thorough communication it can cause much more, unneeded, stress and anxiety as you move through the process.

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Phillip S.
Experience.com

The overall team was very helpful in getting the process completed on in a short time frame. This was helpful considering we had to move in the house in less than 3 weeks.

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Dennis C.
Experience.com

I can't say enough about Patty Newby and her Team at Thrive Mortgage. From the very first conversation I had with Patty, I knew I made the right choice. Patty and her team are attentive, responsive and very creative at looking at all options available. There is truth to being the Loan Designer. With a complex Build loan, Patty and Team walked me through the process step by step. They didn't do this via phone only, they actually walked me through presentations which were extremely helpful. One of the things I appreciate the most is that when I have a question, I receive timely responses and there is always someone I can work with. You will be taken care of by Team Newby!!! I can't thank the Team enough for the support and continual follow up. God bless you and the Team. You put people first and it shows in all you do! Thanks for everything.

Response from Patty Newby Zach Paul

Chris... thanks, just seeing this due to the delay in posting due to CV.. Thanks for the kind words.. the presentation is the coolest way to buy a home... and put the financial strategy into perspective... Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Christopher S.
Google

I am surprised to see so many positive reviews as ours was far from positive. Hopefully we were just a fluke and this company usually does better business. The only reason I finally decided to write a review is because after telling them directly that we had a bad experience we continued getting template-style emails with requests to write one, so here we are... My husband and I just purchased our 3rd home and we used Thrive as our lender. It was a complicated process and never in our previous experiences did we have to deal with SO many people to close. I often didn’t know who to reach out to about what. We asked to only deal with someone else on the team after an uncomfortable experience with the first person we worked with, but the first person continued contacting us. We almost backed out of our home purchase completely due to the experience.

Response from Patty Newby Zach Paul

Lisa, thanks for your feedback.. I can't say a lot here due to privacy, but grateful for your notes. I'm sorry we weren't able to make the process easier. I hope the tiny help I offered after we closed, gave you the sense that we care. Thanks Patty Newby Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Lisa T.
Google

From the very first phone call that was made, Patty and her team were amazing. She went through all of the may details that come with securing a home loan. She made sure that all of my questions were answered and she worked diligently to make sure that we obtained the best loan for our family. Her and all of her team were professional, courteous, and had open communication during the entire process. I highly recommend Thrive Mortgage for your home loan needs!

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Heather M.
Experience.com

Patty, Dwight and the entire Thrive team made sure I had all my ducks in a line and closed on time! Their team was constantly in contact letting us know what the next step is. I am 100% happy with my Thrive team. Thank you Patty! Thank you Dwight! Thank you Thrive!

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Christopher M.
Experience.com

Extremely professional and did an outstanding job communicating and taking care of all the details.

Response from Patty Newby Zach Paul

Brian... thanks. yes communication is key... along with a cool financial strategy on the mortgage... Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Brian I.
Google
Response from Patty Newby Zach Paul

Thanks Kim for your trust. Thanks Patty Newby #theLoanDesigner Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Kim T.
Google

Great communication, on the ball, and made us very confident that Patty and team would get the job done

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Brian C.
Experience.com

Patty saved a deal for me when a lender couldn't get a bridge loan complete on a buy/sell. Her and her team got my client's file on the 15th of the month and still managed to close on the 27th! Amazing service!!! Kim Taylor, Team Lead Kim Taylor Real Estate Group

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Kim T.
Experience.com
Response from Patty Newby Zach Paul

Sara... busy.. moving..:) thanks for the feedback... talk to you soon. Thanks #theLoanDesigner Patty Newby TM Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Sara W.
Google

The team worked incredibly hard and exceeded our expectations for our closing timeline.

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Jedidiah P.
Experience.com

Patty move the process along quickly while communicating continuously throughout the various stages of the loan.

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James E.
Experience.com

This is the third tome patty did a finance for me. Always does a great job !

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Glenn K.
Experience.com

Patty is so awesome and amazing. She made me feel so comfortable in going through the home purchasing process. She was always by my side as if I was her only client. Patty kept me prepared so I always knew what was next which made the process so smooth. She is very professional, loving, and caring. I would definitely go through the process again if Patty is by my side. She provides impeccable service, and I highly recommend her and her team.

Response from Patty Newby Zach Paul

Awe... tissue time. :) Thanks for your trust.. That is the idea.. yup a mortgage but with care and compassion.. so happy your thrilled... Thanks #theLoanDesigner #buyAHome Patty Newby TM Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Adrian E.
Google

Patty is so awesome and amazing. She made me feel so comfortable in going through the home purchasing process. She was always by my side as if I was her only client. Patty kept me prepared so I always knew what was next which made the process so smooth. She was so professional, loving, and caring. I would definitely go through the process again if Patty is by my side.

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Adrian E.
Experience.com

The whole process went so smoothly thanks to the Patty Newby Team!

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Kathie W.
Experience.com

My daughter and son-n-law referred us to Patty to buy our retirement home at the lake and the rest is history!!! Patty and her team are unbelievable. In less than 3 weeks we were moving into our new home! They were there for us every step of the way! I would highly recommend them to anyone!!

Response from Patty Newby Zach Paul

Kathie, awe... so sweet.. Yes we had fun... yippee... thanks for your trust.. #theLoanDesigner Thanks, Patty Newby Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Kathie W.
Google