Reviews

4.88 1,222 reviews

We joined the exodus out of California into Texas. Moving out of state is quite the undertaking because we did not know anyone. We are “private clients” of a large bank but when the loan officer saw that my husband is self-employed, he hemmed and hawed so I decided we were going to take our business elsewhere. Thanks to previous reviews from other clients, we found Thrive Mortgage. We couldn’t be happier with the whole process. Kudos to Patty and her team for a smooth and seamless transaction!

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Analiza R.
Experience.com

Very good customer service, couple small issues, but handled professionally. I'd use again.

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Robert C.
Experience.com

Patty and her team are wonderful! They were there every step of the way to make sure all the clients questions were answered. Great experience!

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Sandee G.
Experience.com

The step-by-step communication and professional but so friendly approach to home buying.

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Robin A.
Experience.com

Patty was exceptional. Organized, knowledgeable, fast, efficient....loved every bit of my experience with her!

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Kristi R.
Experience.com

Everything. The contact to let me know I had opportunity to refinance my current mortgage with better rate and conditions. The process to collect all documents needed until the closing.

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Luciane R.
Experience.com

This is my second home-buying experience with Patty and her team, and it's been as superlative as my first. They make a stressful time uncomplicated, and their communication makes my part of the process so easy. I highly recommend them, and I'm grateful for their efforts on my behalf.

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Robin A.
Experience.com

Professional and experienced individuals that helped us with our loan process, thanks!

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Janet L.
Experience.com

Everything went very smooth

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Bryan D.
Experience.com

Everyone was a pleasure to work with.

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Tomiko G.
Experience.com

Patty and her team are Amazing! They are so knowledgeable and professional. The whole experience was very easy. Love the app!!

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Lisa B.
Experience.com

It seemed after the initial telephone meeting with Pattie, that’s where the communication pretty much ended. We have purchased several homes in the past and always had very good communication between the lenders and us. Not so much this time. We locked our rate too soon so we had to go back and do an extension which costed more. The CD had to be reworked several times as it did not correctly reflect our earnest monies and other costs we paid. It was finally correct and we closed.

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Steven B.
Experience.com

Going above and beyond to make sure everything was a smooth transition.

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Morton M.
Experience.com

Patty and her Team was very organized. I have a CPA firm and have dealt with a lot of mortgage brokers. There is always issues. There were no issues with this refi. Great job by Patty and her Team.

Response from Patty Newby Zach Paul

Bryan, yes, nice to meet you too. We are thrilled we could help your family, with your mortgage.. thank you for your trust. It helps to have the underwriting in house, from application to funding (keys in hand or complete) vs subing it out. We are a direct morgage bank... #theLoanDesigner #Dallas #Mortgage. Thanks, Patty Newby Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Bryan D.
Google

I worked with Brian McClure and he was fantastic! He was on top of everything and kept me informed without overwhelming me. He also was great at keeping me calm during the stressful times. I would 100% work with him again!

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Megan L.
Experience.com

The underwriter on this loan was absolutely absurd!! I understand needing information on me but for a week and a half it was something everyday! Make an all inclusive list and give it to the applicant at one time. I’ll never get in that position again!! And then ask for something my broker could not furnish! Unbelievable!!

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William P.
Experience.com

The process was simple and quick! The Online Loan Tracker was super helpful and the ability to load all documents rather than email was also a huge benefit. Every staff member that helped was professional and quick to respond. Thank you!

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Karyn D.
Experience.com

Very simple process, good system to load the documents they needed from me, and got it closed at the first opportunity.

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Guy S.
Experience.com

The easiest experience I have ever had! Our refinance was quick, easy and always professional. I never felt I was not up to date on what was going on during my process. Thank you Patty and team!!

Response from Patty Newby Zach Paul

Thanks Karyn for the kind words, trust and allowing us to help with your mortgage... whoop. love all that savings. #theLoanDesigner #ThriveMortgageLLC #Dallas Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 214-532-8479 (mobile) 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020 Please join me on my private Facebook page for helpful information. Facebook

Karyn D.
Google

Good customer service. Very knowledgeable on what best rates and loan for my needs

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Jose C.
Experience.com

It was a nice experience getting a new house and everybody made it easy for us to get it. They worked very quick and we felt like we were getting the best treatment with this company. Thank you all for your dedicated attention you give us.

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Angelica M.
Experience.com

Patty and her team are exceptional!

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Olga H.
Experience.com

we recently purchased a house with Thrive Mortgage with no issue. Patty was very professional and took time to discuss all the numbers with us several times. The funding was also very smooth and the better part virtual!! :)

Response from Patty Newby Zach Paul

Ali , thanks for the trust with the family... Yes my is wonderful, if you have 1, 10 or 20 questions. It's done when you have a smile on your face and thrilled... the whole family. Yes, the eClosing was cool, even with a power outage. :) #theLoanDesigner. #buildAHome #Dallas Thanks, Patty Newby Residential Mortgage Loan Originator License #194741 Thrive Mortgage LLC, NMLS#268552 972-534-LOAN (5626) 972-534-5626 5601 Granite Parkway, Suite 550, Plano, TX 75024, Branch NMLS# 286020

Ali H.
Google

This team did an amazing job getting me what I needed most in the quickest way possible. Each demand was met and each question was answered!

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Juan L.
Experience.com