Reviews

5.0 62 reviews

Tom Bass has been my go to lender, for my clients for over 30 years. Whether in the market for new home financing or refinancing an existing loan, Tom and his team are trusted guides in the world of home finance. They are available when needed, quick to respond and provide my clients with the latest loan programs. I can't recommend Tom and his Team more highly!

Curtis A.
Google

Excellent service and great communication. I'm happy Tom and Nicole helped make the process so smooth and so quick. Would definitely recommend, thanks!

Azael H.
Google

My client faced difficulties navigating her mortgage process with her bank. I reached out to Tom Bass at Bayport Financial, and in just five minutes, he had my client on a clear path to securing her first home mortgage. Tom and his entire team provided clarity, communication, follow-through, and the genuine care we all wish for our clients. It truly "takes a team", and I’m grateful to have Tom and Bayport Financial on mine!

Craig G.
Google

Tom Bass gets my vote!! Amazing person inside and out and he gets the job done everytime!! Thank you Tom for always working hard for our buyers!!

Nick C.
Google

Tom ,Ryan and Nichole are very good at what they do. I recommend bayport financial to all my friends. My family is blessed to have worked with them a few times.

manuel s.
Google
Connor H.
Google

Tom and his team are professional and personable. Closed our re-fi in 10 days as promised. Never left wondering what was going on, always in contact and answered all questions patiently. The best financial group we have found and we will only use Bayport Financial for any future needs.

Response from Tom Bass

Thank you, Robert and Teri! It has been such a pleasure getting to know you a little more this past year+. We are grateful for the relationships and connections that have brought us closer together. Thanks for being a part of our Team, we appreciate you and we love hearing from you throughout the year! Cheers, Tom

Robert A.
Google

I have referred Tom to many of my Clients and he has always done an amazing job.

Response from Tom Bass

Thank you, Bruce! You and I have been in this business a long time...and I appreciate your trust and confidence in taking great care of your clients. Keep sending them my way. Tom

bmengles
Google

Tom is great and thorough. Once he says you're approved. You can rest assured that you will not have to jump thru hoops with all the tedious documentation that most lenders ask for toward the middle/end of escrow. Tom has everything ready to go before you start looking at homes.

Response from Tom Bass

100% Adam! "Real" loan approval is significant in our market, especially in today's highly competitive environment. I always enjoy working with you and your clients. I promise that we'll try to minimize any hoops! Thank you, Adam.

Adam E.
Google

Tom and his team helped my so much with my loan and guided me to make sure I got approved without me having to move a financial mountain. He is very knowledgeable and helpful. I will refer him to everybody who needs a home alone.

Response from Tom Bass

Thank you, Adrian! We will gladly help you move mountains, if that is what it takes. Thankfully, we did not need to dig that deep in order to help you purchase your home. I am grateful to be your lender of choice; for you, and for your family. Be blessed my friend. Tom

Adrian M.
Google

Professional, friendly, detail oriented, efficient, extremely fast! I have nothing but praise for Tom Bass and his friendly crew, Nicole and Ryan. I still can’t believe how fast the entire process was and how supportive Tom and crew were along every step of the way. I am beyond thankful and feel blessed to have been connected to Bayport Financial through our realtor Olivia DeVicenzo, a true precious gem as well. πŸ™πŸΌβ­οΈ β­οΈβ­οΈβ­οΈβ­οΈβ­οΈπŸ™πŸΌ

Response from Tom Bass

Congratulations on your new purchase, Lizbeth. I am so happy that Olivia introduced you to me, and that I was able to be a part of your story helping you finance your home. Such a blessing! Enjoy your home!! Tom, Nicole and Ryan

Lizbeth S.
Google

The whole team at Bayport Financial is the best at what they do! They go above and beyond to make sure you know what is going on with your transaction. The personal aspect means so much to me...Tom, Ryan and Nicole know my husband and I and they made sure our needs were met and any/all questions were answered. We never felt like we were bothering them. They always did what they said they would do and usually quicker than promised!

Response from Tom Bass

Thank you, Roseanne and Brian. I am glad that you acknowledge and appreciate the efforts, on stage and off stage! We strive to be the best at what we do, and opportunities to serve our Life Clients (like you) only make us better. Thanks for your kind words! Tom & Team

Roseanne R.
Google

I've known and worked with Tom Bass and his fabulous team for over 20 years now. They did the original mortgage on my home and have also assisted with multiple refinances. These folks are tuned into the mortgage/real estate market and I value their expertise. They have provided sound guidance without being pushy and will get your loan moved through in record time. Bottom line - they've earned my business and I won't deal with anyone else!

Response from Tom Bass

Thank you so much, Roland. Crazy to think that you are in that "20 year club" with us as well...time flies. We appreciate earning your business and your trust all these years, and we do not take that for granted. Blessings to your family. I hope you and your family get some time on the lake this summer! Tom, Nicole and Ryan

Roland M.
Google

Tom & Ryan are absolutely wonderful to work with. Even after your loan is completed, they stay in touch with you. They are 100% dedicated to their customers. I absolutely recommend Bayport Financial.

Response from Tom Bass

Wow...thank you Lupe! We are so grateful for the original referral to you several years ago, and even more grateful that we keep in close contact throughout the year. We (Nicole, Ryan and I) appreciate you!

Lupe M.
Google

Have used Bayport Financial for mortgage needs for almost 20 years now, fantastic customer service, easy to work with, thorough in everything they do! Appreciate the ease in which mortgage needs are handled from beginning to end. Would recommend to family, friends and co-workers any day of the week. Appreciate everyone at Bayport!

Response from Tom Bass

Thank you, Mark! You and Kendra have been amazing clients and friends for two decades. Cannot thank you enough for your trust, and for referring several friends and co-workers to our Team as well. Here's to 20 more!!

mark s.
Google

I have gone to Tom and his team since my first home purchase in 2008. They are awesome and are always there to answer questions that I have. They always make any process simple and seamless. I would highly recommend going to them with any financial questions you may have.

Response from Tom Bass

Thank you, BB. I appreciate you and your family, year after year!

B B.
Google

Purchasing my home with Bayport Financial was amazing :0 ) . Fast, easy and very hands on all the way through. Excellent service and communication. The team is fantastic. I refer them to everyone I know . You will have the easiest most efficient transaction ever!!

Response from Tom Bass

Thank you, Pam! We have had many great years together, both personally and professionally. I am grateful to share our business with you. Thank you and your family for choosing our Team to be your Lender for life!

Pam E.
Google

I would highly recommend Bayport Financial!! Such an amazing group of people, who are extremely helpful and makes everything happen in a timely manner. I have worked with their team along with many other family members and they have always been so helpful. The team also follows up with you continuously to see if you need help or have any questions. Highly recommended

Response from Tom Bass

Thank you, Val! You and your wonderful family have been friends and clients for years. I cannot thank you enough for your patronage to me, and to my Team. Blessings to you and yours!

Valerie E.
Google

I have used Tom, Ryan, and Nicole on 3 new home loans and 2 refinances. I will go to nobody else. They are informative, helpful, and care about their customers on a personal level.

Response from Tom Bass

Thank you for your kind words, Scott. I hope that you and Becca are enjoying your new home!

scott b.
Google

Bayport Financial offers competitive interest rates and provided excellent customer service throughout the mortgage application process.

Response from Tom Bass

Thank you for your vote of confidence, Jeff. Ryan and I appreciated the opportunity to help you make solid loan decisions. Blessings to you and your family. See you on the water soon - let's go fishing!!

Jeff W.
Google

I cannot recommend Bayport highly enough!

Response from Tom Bass

Kind words, Andrew. Congrats to you and Leslie on your awesome home on the mountain. You both were patiently watching the market for a long time, and we were happy to run the race with you while you looked for the right home. No shortage of fun, no shortage of snow! Cheers to you.

Andrew H.
Google
Barbara M.
Google

LET ME GIVE A LITTLE BACKGROUND OF OURSELVES, IM 63 YEARS OLD AND NEVER THOUGHT THAT I WOULD BE ABLE TO PURCHASE A HOME.THREE YEARS AGO MY LIFE WAS THROWN INTO TURMOIL, WE WERE PROMISED A HOME THAT WE LIVED IN FOR 18 YEARS FROM OUR PREVIOUS LANDLORD THAT HE WOULD SELL ME THE PROPERTY..UNBEKNOWNST TOO US OUR LANDLORD SOLD THE PROPERTY TO AN INVESTER..ONE DAY I CAME HOME AND THERE WAS A RED FLYER ON MY DOOR. STATING THAT IT WAS UP FOR AUCTION AND WE HAD 30 DAYS TO MOVE.SO WE SCRAMBLED ENOUGH FINANCES TOGETHER AND WE WERE ABLE TO MOVE TO ANOTHER RENTAL..I GUESS WE WERE NAIVE THE OWNER OF THAT RENTAL SAID THAT SHE WAS NOT GOING TO SELL HER HOME SINCE IT WAS IN THE FAMILY FOR 50 YEARS..BUT AFTER A YEAR OF LIVING THERE SHE SOLD IT!! SO I WAS UPSET BECAUSE WE HAD JST GATHERED THIS MONEY TO MOVE HERE AND THEN WE HAD TO MOVE AGAIN..WHICH WE WASTED APPROX.$12,000 DOLLARS BEING THERE..SO THE ONLY OPTION THAT I FELT AT MY AGE WAS THAT WE NEEDED STABILITY AND THAT MEANT WE NEEDED TO SAVE MORE MONEY TO PURCHASE A HOME..THATS WERE OLIVIA AND TOM CAME TO OUR RESCUE..I COULDNT SAY ENOUGH ABOUT SUCH GOOD PEOPLE THAT GAVES US PROFESSIONAL ADVICE AND HELPED US UNDERSTAND THE BUYING PROCESS SINCE I HAD NEVER PURCHASED A HOME BEFORE..ONCE OLIVIA WITH ALL HER ENERGY FOUND US A HOME SHE TURNED US OVER TO TOM BASS TO ME WHEN I MET HIM HE WAS LAID BACK AND VERY HUMBLED PERSON..I FELT COMFORTABLE WITH HIM RIGHT AWAY AND FOUND HIM TO BE VERY PROFESSIONAL.. I CAN ONLY TELL YOU FROM OUR EXPERIENCE THAT PURCHASING A HOME WAS VERY STRESSFULL FOR ME..BUT TOM KEPT REASSURING ME THAT EVERYTHING WOULD BE OKAY..HIS STAFF WAS OUTSTANDING, THEY COMMUNICATED WITH US NO MATTER WHAT QUESTIONS WERE ASKED..AND NO MATTER WHAT TIME OF DAY OR NIGHT HE WAS, AVAILABLE TO ME..I WAS A WRECK HE WAS CALM AND EXPLAINED EVERY PROCESS THAT WAS GOING TO HAPPEN..WHICH I KNEW BY THAT TIME EVERYTHING WAS GOING TOO BE OKAY..AFTER 14 MONTHS OF LIVING IN OUR HOME WERE STILL RECEIVING HOLIDAY, BIRTHDAY CARDS FROM HIM AND HIS STAFF SENDING US BEST WISHES..WE ARE SO GRAFEFUL AND APPRECIATIVE FOR TOM'S HARD DILIGENCE..THANK YOU, AND BLESSINGS FROM THE ANGULO FAMILY

Response from Tom Bass

Betty and Adolph, you are approaching two years (already) into this wonderful house that has become your "home". We are grateful for Olivia introducing you to us so that we could help you be homeowners once again. Continued blessings to you both, we appreciate you!

Betty A.
Google

Tom Bass and good team have been serving my family and extended family for over 13 years. We are so grateful for your help and guidance. With Tom and his team in your corner you are sure to have all the information you need to make an informed and educated decision.

Response from Tom Bass

Top shelf review from a top shelf family. Thank you, Dyer's!

Eric D.
Google