"Rich Hayden has been nothing but professional and easy with whom to work! We couldn't have been more pleased with how he handled our many questions and concerns regarding financing of our new home. We would highly recommend using Mr. Hayden for anyone needing such a service."
kathleen coles
"Rich and Sebastian were very knowledgeable and had all the tools to make the best choice for our mortgage goals including a breakdown that can be easily understood for new homebuyers. In a field where there can be lots of gray areas, their process was transparent and straightforward."
riley farmer
"I've had the pleasure of working with Rich at Hayden Home Mortgage on multiple occasions, and every time has left me a very satisfied customer. Rich is extremely knowledgeable about loan products and options which can give you the most bang for your buck, and he is very supportive and responsive throughout the process. I'd recommend him to any customer seeking mortgage support."
andrew hopkins
"Words cannot express how thankful we are for Rich and Sebastian! In a business that often seems to care more about the sale then the people involved Rich and Sebastian were a breath of fresh air and made the process of finding a home mortage easy, and dare I say fun. They truly care about the people they are serving, were always there to answer questions, and provided easy to understand insight we didn't even think to ask. Evenmore, they had the resources to provide us with multiple lender rates and great deals. We cannot recommend this team enough!"
kaitlyn debaun
"Rich and Sebastian helped my wife and I buy our first home, and couldn’t have been better to work with. They were always responsive, even on weekends, and explained things to us in a way that was easy to understand and made us feel comfortable with the home buying process.
Rates weren’t moving in the right direction while we were buying, but they kept in contact with us almost daily to try and get the best outcome with what we were presented. In the end, they gave us an excellent deal with our rate and went above and beyond to ensure our monthly payment was feasible. Other providers didn’t even come close.
When it comes to closing, we were never worried that we would be behind on our timeline. Everything they did was ahead of schedule, and we had peace of mind throughout the entire process because of their preparation and attentiveness.
Sebastian was our primary contact, and was always willing to speak with us and get something done immediately, day or night. Between his effort and relationship management, and Rich’s industry experience, they were an excellent team and we’d recommend them to anyone. If they’re in your list of mortgage options that you are evaluating, you’re in good hands.
Thank you Rich and Sebastian for putting my wife, soon-to-be-newborn, dog, and myself in our dream starter home. You guys are awesome!!"
hunter johnson
"Hayden did an awesome job of helping me navigate the home buying experience as a first time home buyer. Highly, highly recommend.
I reached out to Hayden because I was having an unpleasant experience with my lender, and Sebastian and Rich took the time to walk me through the loan estimates I was receiving and all of the jargon that lenders use. They did an excellent job of making me feel at ease about the offer I was getting. They did all of this even though I didn’t even work with them to find a lender!!! Out of the 8-10 lenders I spoke to, Sebastian & Rich were the most helpful by FAR.
They had no financial incentive to help me, but they did it anyway, and that is exceptional customer service.
When it comes time to refinance my loan, Hayden will be the first number I call. I had an outstanding experience with them, and I highly recommend this team to anybody considering a home purchase, ESPECIALLY first time home buyers."
jon zacharias
"Rich was great in working with us to buy a new condo. Because of upcoming travel, we had a very tight turn around to close and Rich and his team were able to make it happen. He found us a great rate and worked through the process of getting everything squared away. The entire process from initial contact to closing was about 2 weeks and Rich was great the entire time. Very responsive, educated us on our options, respected our choices, and made sure everything was done on time."
frank southfield
"Rich Hayden is one of the best brokers I’ve ever worked with. He will work with you to understand your situation and help advise you on the best path(s) to take. He is incredibly responsive and was there for us every step of the way in the mortgage process. He breaks down all of the numbers with an industry leading software that is intuitive and defines multiple paths for you to pick from. I highly recommend him."
matthew mains
"Rich was incredibly helpful and timely in helping us with our home mortgage. We had a great experience!"
rehn & gavin rush